We respect our user and customers’ privacy and take very seriously our responsibility to protect your information and always remain open and transparent about our privacy practices, including how we treat the personal information that we collect or receive from you.
Our Terms of Service require all our users and customers to be at least 13 years of age, therefore, this policy does not discuss use of our Site by persons under 13 years of age.
- What information do we collect?
- Personally Identifiable Information
We automatically receive and collect certain personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on our Site, place an order for a product, fill out a form, respond to a survey, post a comment, subscribe to a newsletter or in connection with other services or promotions we may from time to time make available on our Site.
- Non-personally identifiable information
When you use our Site, our servers automatically record certain non-personally identifiable information about your use, such as browsing activity, data displayed or clicked on, and other information such as browser type, IP address, date and time of access, domain name of your Internet service provider, cookie ID, and referrer URL. We may use this information for security, analytical and other purposes. Along with cookies, we may also use third-party tracking or custom audience targeting technology, such as Google Analytics, to record similar information regarding you and your activity on our Site. This information may be shared, stored by and/or accessed by our third party partners and AXS shall not be responsible or liable for any misuse or breach of security with respect to such information by our third-party partners.
- Web browser cookies
- How do we use the information we collect?
We may use your personal information that we collect for any of the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience
We may use information in the aggregate to understand how our users and customers use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our Site, product and service offerings based on the information and feedback we receive from you.
- To process transactions
We may use the information you provide to us when placing an order in order to process the transaction. We do not share this information with outside parties except to the extent necessary to process and manage your order and purchase.
- To administer our content, promotions, surveys or other Site or product features
We may use certain information to send to our users and customers that you agree to receive about topics we believe may be of interest to you.
- To send periodic emails
The email address you provide to us for order processing will be used to send information and updates pertaining to an order. It may also be used to respond to inquiries and/or other requests or questions. If you decide to opt-in to our mailing list, you may receive emails that include company news, updates, or related product or service information. If at any time you would like to unsubscribe from receiving any future emails, we will include unsubscribe instructions at the bottom of each email or you may contact us via our Site.
- With whom do we share your personal information?
You may find third-party content on our Site that link to the sites and services of our partners, suppliers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by such websites linked to or from our Site. In addition, these sites or services, including their content and links, may change from time to time without notice and each of these sites will have their own privacy policies and customer service policies. Browsing and interacting on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
- What security measures do we take with respect to your information?
The security of your personal information is important to us. We seek to protect your information and ensure that it is kept private by storing all of your information, including your IP address, using generally accepted industry standards which protect all the personal information submitted to us, both during transmission and once we receive it. However, the unauthorized or malicious access to or use of the information that we store, any hardware or software failures, and certain other events may compromise the security of your information at any time. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee or warrant its absolute security.
- Children’s Online Privacy Protection Act Compliance
Protecting the privacy of young children is especially important. Our Site, products and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are under 13 years of age, then please do not use or access the Site, purchase our products or use our services at any time or in any manner. If we learn that personally identifiable information has been collected from persons under 13 years of age and without verifiable parental consent, then we may take appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 13 years of age has obtained an account on the Site, then you may alert us at firstname.lastname@example.org and request that we delete that child’s personally identifiable information from our systems.
- Contacting us
You may contact us at the following address:
AXS Technologies LLC
134 N. 4th Street
Brooklyn, NY 11249
Effective Date: July 20, 2020